Quick Assist
Frequently Asked Questions
What skin types are your products suitable for?
Our products are formulated to suit all skin types, including dry, oily, combination, sensitive, and acne-prone skin. You can find skin-type-specific recommendations on each product page.
Are your products cruelty-free?
Yes! We are proud to be 100% cruelty-free. None of our products are tested on animals, and we work only with suppliers who share this commitment.
How do I know which products are right for my skin?
You can use our Skin Quiz or browse collections based on your skin concerns (e.g., acne, dryness, aging). Feel free to reach out to our support team for personalized recommendations.
Are your ingredients natural or organic?
We use a mix of high-quality natural, organic, and clinically proven active ingredients. Each product label clearly lists the full ingredients.
Can I use your products if I’m pregnant or breastfeeding?
While many of our products are safe, we recommend consulting your doctor before introducing new skincare products during pregnancy or breastfeeding.
How long does shipping take?
Standard shipping typically takes 3–7 business days depending on your location. We also offer express delivery options at checkout.
Do you ship internationally?
Yes, we ship worldwide! International delivery times may vary by destination and customs regulations.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you’re not satisfied, contact us and we’ll help resolve the issue.
How should I store your products?
Store your skincare products in a cool, dry place away from direct sunlight. Always close lids tightly after use to maintain freshness.
Are your products dermatologist-tested?
Yes, many of our products are dermatologist-tested to ensure safety, efficacy, and skin compatibility.